Shipping and Returns

Pacific Threads is unconditionally committed to ensuring that our customers have the best experience possible and are 100% satisfied with our products. This is policy is built into our entire process.

Shipping

Free Shipping anywhere in Canada! Unlike our competitors, you don’t have to spend an entire paycheck or buy an annual membership to receive this perk.
A flat $5.00 shipping rate is charged for all our customers in the Continental USA. Your order will arrive in 10-15 business days.

Return Policy

Pacific Threads is proud to offer a no hassle 30-day return policy. Its simple; if you aren’t happy with your product for any reason, simply send it back to us with the packing slip, and we will cover the return shipping.
Please note, the product must be unworn and unwashed for Pacific Threads to process your requested return.
Once we have received and processed your request we will send you an email confirming your refund is on its way. Your refund will be returned using the original form of payment.
We stand behind our products 100%, and want our customers to be completely satisfied. If you have any questions, please send an email to support@pacificthreads.ca and we would be thrilled to answer them.
That’s it!